School Bus Service

This year, the delivery service will be provided by new minibuses from the “IE Makhambetov” company. “IE Makhambetov” has been our partner for two consecutive years. During this time, our cooperation has demonstrated the highest standards of comfort and safety for pupils. Our partners understand our values and provide the highest level of quality service.

The bus teams will consist of drivers and bus attendants who are employees of our school. This change should make the delivery service even better for pupils.

The attendant will monitor the boarding/getting off of passengers and will assist and manage the pupils on the bus. The attendant will provide information from the bus via the mobile application, including recording the boarding/getting off of the passenger, notification of delays/incidents, and any communication with parents in case of need.

Comfortable, modern Toyota Coaster and Hyundai County with a passenger capacity of 21-28 seats, equipped with safety belts and warning signs will be provided for transportation.

In this case, the attendant will send a delay notification to the parents of those passengers who have not yet boarded the bus.

In this case, the attendant will immediately inform the Transport Manager of Haileybury Astana and immediate measures will be taken to replace the vehicle with a proper one and to organise the safe transfer of passengers.

Senior School pupils can reach the drop-on point/go home from the drop-off point unaccompanied if provided with the written consent of the parent/legal representative.

Junior School pupils must be accompanied by a parent/legal representative while going to the drop-off point/going home from the drop-off point.

If the parent/legal representative is not at the drop-off point at the scheduled time, the passenger cannot leave the bus and will continue to follow the route, while the attendant will attempt to contact the passenger’s parent. If communication fails, the pupil will be taken back to the School from where he/she can be picked up by his/her parents/legal representatives.