Next year, Almaty plans to launch buses for all public schools.  This was stated by the mayor of the city Yerbolat Dosaev during a meeting with the population of the Medeu district.

"Next year we are going to launch a school bus programme in Almaty for all schools. We are negotiating and preparing solutions. We will try to solve this problem faster. There are traffic jams everywhere," Dosaev said.

 "If private schools join this programme, I will accept them with pleasure. The city will try to cover all schools with buses, I think this will greatly relieve the streets. We are now preparing a program and calculating the possibilities," the mayor added.

Following the international experience and the necessity of the increasingly difficult traffic conditions on the roads, we are pleased to offer organized delivery services for our pupils.

During the pilot 1 route will be launched, which will run near the central streets of the city of Almaty, its plan and timetable can be found here.


We really want to make the trip to school a nice start to the day for pupils and their parents, to reduce the time lost in traffic jams. While also it gives the school, as a community, a chance to make a contribution to the common cause of environmental improvement. 



The comfort of our pupils and their parents is important to us, so we will use our best efforts to organize a transparent and user-friendly process. For this purpose, the School has concluded an agreement to use BatOnRoute software.
We are convinced that this application will be very useful for parents providing more security and tranquillity.
Learn more about BatOnRoute software

BatOnRoute is an application specialized in school transportation management, that provides additional security and very useful real-time information on the school route, both for the School and for the Parents.

On the website  you can find more information about the solution.

As main advantages for the Parents it provides:

  • Parents have real-time Tracking of the route reflected on a map.
  • Parents receive notifications that the bus is near their bus stop.
  • Parents receive notifications when the child gets on the bus as well as when the bus arrives and leaves the school.
  • If there is a delay on the route, the parents receive a notification of the reason and location of the bus.
  • Possibility for the parents to send notifications of absences of their child or change on the school route.

The school will also have very useful real-time information:

  • Real-time information of all steps and stops on each school route from departure to arrival at school.
  • Control of the students riding in each bus in real-time.
  • Easy management of changes on bus routes.
  • Notification of delays in a very easy and agile way.
  • Etc.

The application is available on App Store and Play Store.



You can find a step-by-step implementation plan below: 

  1. Once in receipt of the pupil’s application, his/her data will be incorporated into the mobile application database.
  2.  On the basis of the data collected, the preliminary route will be analysed and improved.
  3. We will approve the bus crew team from the contracted transport company employees, consisting of the driver and the attendant, and conduct instruction.
  4. The participants of the pilot and their parents will be provided with the route map and time schedule, and BatOnRoute user guide as well. 
  5. There will be a test run on the route, which can be attended by the parents of the pilot participants.

The reference letters of the transportation company can be found here.

For any questions regarding the project, please contact:

, Менеджер по транспорту
Любовь Иванова
Менеджер по транспорту

M +7 (701) 345 6657


Which company will perform the transportation?

Based on the monitoring of the passenger transportation service market Rozali Trans LLP was chosen for participation in the pilot. This company is a transport service provider of Haileybury Almaty in the organization of outbound events since the beginning of the school year 2021-2022. Please review reference letters, more information about the carrier could be found on their web page

What are functions of the attendant?

The attendant will monitor the boarding/getting off of passengers, as we strongly believe that the driver cannot do so for safety reasons.

In addition, the attendant will provide information support from the side of the bus via the mobile application, including recording the boarding/getting off of the passenger, notification of delays/incidents, and any communication with the parent in case of need.

Which bus will be used for transportation of children?

A comfortable Mercedes Sprinter minibus, issued no earlier than in 2017, with a passenger capacity of 14 seats, equipped with safety belts and warning signs «children» will be provided for transportation.

What if the bus gets stuck in traffic jam?

In this case, the attendant will send a delay notification to the parents of those passengers who have not yet boarded the bus.

What if a bus with children on board breaks/ gets into an accident?

In this case, the attendant will immediately inform the Transport Manager of Haileybury Almaty and all necessary measures will be taken to replace the vehicle with a proper one and to organize the safe transfer of passengers.

Is my child allowed to come to drop-on point/ go home from the drop-off point unaccompanied?

Senior school pupils can reach the drop-on point/go home from the drop-off point unaccompanied if provided with the written consent of the parent/legal representative.

Junior school pupils must be accompanied by a parent/legal representative* while going to the drop-on point/going home from the drop-off point.

If the parent/legal representative is not at the drop-off point at the scheduled time, the passenger cannot leave the bus and will continue to follow the route, while the attendant will attempt to contact the passenger’s parent. If communication fails, the pupil will be taken to the School from where he/she can be picked up by his/her parents/legal representatives.

*A junior school pupil may be accompanied by older siblings who are pupils of the Senior School of Haileybury Almaty with the written consent of parents/legal representatives.

Will the attendant or driver have access to the personal and contact details of the pupil and/or his/her parents?

The attendant will interact with the parents/legal representatives of the pupil through a mobile application only to ensure the security of personal and contact information.

How much will this service cost?

Transport services will be free of charge for participants of the pilot.

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